News of Plumbing, Heating, Cooling, Industrial Piping Distribution

On the Road

Sponsored by...

Activant Summit 2011

 

Dr. Barry Lawrence of Texas A&M's Industrial Distribution Program, shares some highlights from his presentation on customer stratification and profitability.
Dr. Bill McCleave, an international consultant on business management, shares his insight into the results of a survey he did with Activant customers.

Stuart Maxel, Activant's continual improvement manager, gave a presentation during Summit on Lean Management, and shared some of the key points with editorial director Mary Jo Martin.